How to apologize politely in English?

[Konn]

Business Idiom in English, Intermediate level

ESL/EFL Test #64 "How to apologize", question 2

I'm very ......... that I'm late but there is a train strike on at the moment.

(a) sore
(b) sorry
(c) sorrow
(d) sorrowful

Business Idiom in English, Intermediate level

ESL/EFL Test #64 "How to apologize", answer 2

I'm very sorry that I'm late but there is a train strike on at the moment.

Correct answer: (b) sorry
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how to apologize politely in English

Konn

[Alan]

Hi,

Apart from saying as here I am very sorry that I'm late,
you could say:

I must apologise for being late
Please accept my apologies for being late

Alan
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English as a Second Language
You can read my ESL story Only Three Letters